Frequently asked questions

FAQ's

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What is Maeve Jewellery made from?

Our pieces are made from recycled 316L stainless steel and finished with 18k gold plating.

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Is Maeve Jewellery water-proof?

Yes. Our jewellery is designed to be water-resistant and suitable for everyday wear. 

Avoid chlorine, harsh chemicals and perfumes or cleaning products to help keep your pieces looking their best.

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Will the jewellery tarnish or turn my skin green?

No. Stainless steel is very resistant to tarnishing and discolouration than many traditional fashion-jewellery metals. With proper care, your Maeve pieces are designed to stay looking beautiful for a very long time and will not turn your skin green.

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Is the jewellery hypoallergenic?

Our stainless-steel pieces are hypoallergenic and designed to be comfortable for everyday wear.

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How should I care for my jewellery?

Store your jewellery somewhere dry, avoid harsh chemicals, and gently wipe it with a soft cloth when needed. Keeping pieces separate can also help prevent scratching.

Avoid leaving the jewellery close to your shower. 

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Can I wear my jewellery in the shower?

Definitely! Our pieces are water-resistant, and are made to stay on.

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How long does delivery take?

Delivery times depend on your location. You can find full details on our Shipping & Delivery page.

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Do you ship internationally?

Yes! We offer international shipping. Delivery costs and estimated times will be shown at checkout.

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Can I return or exchange an item?

Yes, subject to our exchanges policy. Please see our Returns & Exchanges page for full details.

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What if my item arrives damaged or incorrect?

Contact us as soon as possible with your order number and photos of the item, and we’ll help sort it for you.

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How can I track my order?

Once your order has been dispatched, you’ll receive tracking details.

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Can I contact you on WhatsApp?

Of course! You can message us directly through the WhatsApp button on our Contact page.