Frequently asked questions
FAQ's
What is Maeve Jewellery made from?
What is Maeve Jewellery made from?
Our pieces are made from recycled 316L stainless steel and finished with 18k gold plating.
Is Maeve Jewellery water-proof?
Is Maeve Jewellery water-proof?
Yes. Our jewellery is designed to be water-resistant and suitable for everyday wear.
Avoid chlorine, harsh chemicals and perfumes or cleaning products to help keep your pieces looking their best.
Will the jewellery tarnish or turn my skin green?
Will the jewellery tarnish or turn my skin green?
No. Stainless steel is very resistant to tarnishing and discolouration than many traditional fashion-jewellery metals. With proper care, your Maeve pieces are designed to stay looking beautiful for a very long time and will not turn your skin green.
Is the jewellery hypoallergenic?
Is the jewellery hypoallergenic?
Our stainless-steel pieces are hypoallergenic and designed to be comfortable for everyday wear.
How should I care for my jewellery?
How should I care for my jewellery?
Store your jewellery somewhere dry, avoid harsh chemicals, and gently wipe it with a soft cloth when needed. Keeping pieces separate can also help prevent scratching.
Avoid leaving the jewellery close to your shower.
Can I wear my jewellery in the shower?
Can I wear my jewellery in the shower?
Definitely! Our pieces are water-resistant, and are made to stay on.
How long does delivery take?
How long does delivery take?
Delivery times depend on your location. You can find full details on our Shipping & Delivery page.
Do you ship internationally?
Do you ship internationally?
Yes! We offer international shipping. Delivery costs and estimated times will be shown at checkout.
Can I return or exchange an item?
Can I return or exchange an item?
Yes, subject to our exchanges policy. Please see our Returns & Exchanges page for full details.
What if my item arrives damaged or incorrect?
What if my item arrives damaged or incorrect?
Contact us as soon as possible with your order number and photos of the item, and we’ll help sort it for you.
How can I track my order?
How can I track my order?
Once your order has been dispatched, you’ll receive tracking details.
Can I contact you on WhatsApp?
Can I contact you on WhatsApp?
Of course! You can message us directly through the WhatsApp button on our Contact page.